EnviroSupply & Service Terms and Conditions
PRIVACY & SECURITY
This privacy notice discloses the privacy practices for www.envirosupply.net. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
SECURITYWe take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
SHIPPING AND DELIVERY
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the warehouse for dispatch within 24 hours after the order is placed. The warehouse verifies it is the correct item, check if it needs any parts included and make sure the item works as it should after which they process and package the orders within 24hrs of order placement.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 7–10 business days depending on the shipping method selected by the customer. All orders are shipped by FedEx except otherwise the customer requests a different carrier which is either UPS OR US Postal Service. After processing and shipping out of the warehouse, items usually take between 7 to 10 days to arrive at the destination but can take longer depending on location.
NOTE: All processing and shipping of orders are based weekly business hours as we do not operate on weekends.
Delivery: Tracking number is being provided to the customer after the order has been shipped for easy tracking and location of the package. Customer may require a signature delivery if they wish.
**Once picked up by the delivery carrier, any issues regarding lost or stolen packages must be taken up with the delivery carrier.**
RETURNS & REPLACEMENTS
EnviroSupply & service has been serving the needs of outdoor professionals for many years and If you have issues with any purchase from ESS, please CONTACT US to discuss the situation, including the possibility of returning the item(s) to us in good, re-saleable condition for a prompt exchange or refund. Carbon, Gases, and sensors are excluded. Custom orders are not returnable unless the mistake is our error.
Refund will be given on selected items only. If an item is found defective on arrival (DOA), the item must be reported within 3 days and returned to us within 7 days. After the report has been made, Our in-house technician will troubleshoot with the customer since most issues can be fixed over the phone with little instructions and that will also reduce the issue of shipping back and forth. If the situation persists, Item can be returned for an exchange or a refund (selected items only).
Please note that we will charge a 20% re-stocking fee for all items returned if it is a customer error. We do not cover shipping on products that were purchased by mistake or error on the customers part. Customers are responsible for return shipping fees. Our main goal is to get orders to customers in mint condition as it was advertised on the website and in a timely manner. We have kept this goal and that is why we are trusted.
Ordering with EnviroSupply is as easy as it can ever be. All you have to do is search for your products in the search bar in the top right corner or from the categories on the homepage and add to cart. Be sure to pick the right quantity, size or volume. Check out is easier if you have an account with us.
For easy check out, make sure you register with us at the top right-hand corner of the webpage. This detects you as a returning customer and gives you access to a one-time checkout anytime you come back on the website. You will not have to enter your details over again, Just log in and check out. Now that is Fast!!
You can also call us using the number at the top left-hand corner if you have questions regarding your order and we will be glad to help you as fast as we can. We are here to serve and meet the needs of our customers
PAYMENTS, PRICING & PROMOTIONS
After placing your order with EnviroSupply, Payments are easy. We accept credit cards and PayPal payments for orders placed on the website. All forms of payments used on our website are 100% secured and you do not have to worry about your mode of payments. Make sure you have the correct billing address and your orders will go through. Registering on the website makes payments check out easier. You already have your the necessary information saved and you can check out in a second.
- EnviroSupply have the capability to beat the prices of any competitor on the market. We have the best discounts and rates. Confirm by making a research and you will find out we have the best prices on the market and that is one of the qualities that keep us ahead of all the other sellers. We have worked our way to the top for over 20 years in the market and you can never go wrong shopping from EnviroSupply. Check our websites for weekly special sales. We always have products at unbelievable prices every week but hurry because they sell out really fast. You can also call us for even more unbelievable prices on most of our products. Promotions are available every day.